Regulations of the Action Online Store.

Information about ACTION.

The online store operating at http://www.actii.pl is run by: Przedsiębiorstwo Action Jan Gołąb e-mail actii@actii.pl, with headquarters: Przedsiębiorstwo Action Jan Gołąb, ul. Andersa 6D / 13, 66-400 Gorzów Wlkp, entered in the register of economic activities kept by the Mayor of Gorzów Wlkp - Department of Economic Activity, the City Hall of Gorzów Wlkp - pursuant to the provisions of the Act of 19.11.1999r Business Law / Journal of Laws No. 101 item 1178 with amendments / and has a certificate - No: 85686. NIP (Tax Identification Number): 599-260-29-62, Regon (Tax Identification Number): 080085712. Hereinafter referred to as Action Jan Gołąb or the Seller.

Personal data protection Personal

  • data provided by the customers of the store www.action.one.pl are processed by Przedsiębiorstwo Action Jan Gołąb.

  • Entrusted personal data is used solely for the purpose of:

  1. performance of the contract,

  2. if the customer agrees, to inform about new products, services and promotions offered by the store www.action.one.pl

Personal data is not disclosed to other entities for marketing purposes.

The customer has the right to access their data and amend it. Entrusted personal data are stored and secured in accordance with the principles set out in applicable law.

Prices

  • All prices in the online store at www.actii.pl are expressed in Polish zlotys (PLN) and include VAT.

  • Product prices do not include the cost of transporting the goods to the final recipient. This cost is added when placing the order and shown to the buyer.

Tax Purchase Documentation

  • Receipts or VAT invoices are issued for all ordered goods in the Action online store. Pursuant to the content of the provisions of the Act of March 11, 2004 on tax on goods and services (consolidated text: Journal of Laws of 2011 No. 177 item 1054) and the Regulation of the Minister of Finance of December 3, 2013 on issuing invoices (Journal of Laws of 2013, item 1485 ), the customer's signature - as the buyer of the goods - is not a mandatory element of the content of the VAT invoice. In this situation, the buyer receives only the original invoice. It should be borne in mind that if a buyer who is a natural person places an order or makes a purchase with the name of the company run by that buyer, it will be presumed that the purchase is made by him in connection with such activity and the invoice will be issued on this buyer as an entrepreneur.

  • Pursuant to the provisions of the Act of 11 March 2004 on tax on goods and services (consolidated text: Journal of Laws of 2011 No. 177 item 1054), the Buyer accepts the issuing and sending of invoices in electronic form sent to the e-mail address provided during registration or in the order form. The moment of receipt of the invoice by the Buyer is the moment of opening the electronic correspondence with the attached invoice.

Orders

  • The online store www.action.one.pl allows customers to:

  1. place orders for goods available as part of an online store and conclude distance purchase / sale contracts to

  2. obtain information about goods and services available in the online store.

All information about goods, including in particular catalogs, folders, brochures, other information or advertising materials, as well as information contained on the website www.action.one.pl directed by Przedsiębiorstwo Action Jan Gołąb to recipients and potential customers do not constitute an offer within the meaning of the law, and are only an invitation to start negotiations.

The online store accepts orders via the website www.actii.pl. Orders are processed in the order they were placed.

The Customer may introduce changes to the order through Messages sent under the order or by e-mail to the following address: actii@actii.pl.

Placing an order is not tantamount to its acceptance.

The moment of accepting the order is deemed to be the information about granting the status of "Confirmation of implementation" to the ordering party, and in the case when the method of payment has been chosen as the option Prepayment transfer or Dotpay online payment, the moment of concluding the contract is the payment to the account indicated by the seller.

Order processing time The order processing

  • time is set by the trader at the time of accepting the order. By default, it does not exceed 2 business days.

  • If it is not possible to complete the order within the specified period, the Seller shall inform the Customer of this fact by proposing a new delivery date. The customer has the choice of, among others acceptance of a new date or withdrawal from the contract.

  • Orders placed on business days before 15:00 are processed on the same day when sufficient inventory allows.

Delivery The

  • goods ordered in the online store www.action.one.pl are delivered via the courier company Siódemka Poczta Polska, InPost (Paczkomaty).

  • The time of receipt of the parcel consists of:

  1. Delivery time - completing the goods, payment method, issuing sales document, packing the package,

  2. Delivery time - depends on the chosen method of delivery.

On each product page (product card) the current stock level of the product is given.

After receiving the parcel, the customer should carefully check the condition of the packaging and its contents. In the event of any defects or damage, the customer should take all steps necessary to determine the liability of the carrier. In case of any suspicion that the package was damaged or opened, we recommend writing a damage report with a courier.

Payment methods Payments

  • for goods can be made by the customer:

    • In the form of a prepayment - before the goods are released to the customer:

  1. Prepayment transfer - transfer to a bank account Przedsiębiorstwo Action Jan Gołąb:Przedsiębiorstwo Przedsiębiorstwo

  2. PredJan Gołąb

  3. ul. Andersa 6d / 13

  4. 66-400, Gorzów Wlkp

  5. Idea Bank

  6. account number: 60195000012006014029800002 By

  7. credit card (DotPay).

  8. DotPay online payments - e-transfer and other electronic payments and mobile phone services, including cash payments.

  9. In the installment system - the payment is made in whole or in part with funds from the loan or leasing made in cooperation with Santander Consumer Bank.

At the time of receipt of the goods:

  1. Cash on delivery - in cash to the carrier, in the case of delivery of goods via the carrier.

Payment details and delivery terms are specified in the document: Delivery.

Action Jan Gołąb may agree with the customer on other specific conditions and payment methods. In this case, the terms and forms of payment indicated in the order confirmed by Przedsiębiorstwo Action Jan Gołąb as accepted for implementation and fulfillment of all additional requirements related to the agreed conditions shall apply.

Return of goods by the consumer A

  • consumer who has entered into a distance contract may withdraw from it without giving reasons, by submitting an appropriate statement in writing within 14 days from the date of delivery of the item.

  • The 14-day period, counted from the day of handing over the goods, understood as taking possession of the goods by the consumer or a third party indicated by the consumer other than the carrier.

  • Pursuant to the Act, returned goods should be unchanged, unless a change was necessary in the ordinary course of business. In accordance with the Act, the following are not refundable:

  1. open computer program media, audio or visual recordings,

  2. services with properties specified by the consumer in his order, or closely related to his person, the

customer is liable for a decrease in the value of things resulting from using it in a manner that goes beyond beyond necessary to establish the nature, characteristics and functioning of things.

Most products have protective elements such as films in the most vulnerable places. For this reason, it is recommended that you do not remove them for 14 days after delivery.

The return of the goods to the seller should take place immediately, not later than within 14 days from the withdrawal from the purchase / sale contract. The return takes place upon confirmation of receipt of the goods by the seller. Along with the returned goods, the customer should return everything he has received.

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ATTENTION !!! Delivery of goods as part of the return is unconditional, however, in order to identify it in the returns system, it is advisable to send to the email address: actii@actii.pl information about the intention to return the goods. After receiving this information, we will send you an RMA number by return email. Please put the RMA number on the package in a visible place.

Model declaration on withdrawal from the purchase contract: https: //actii.pl / odstapienie-umowy-od-kupna.pdf

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In a situation where the consumer decides to return the goods and the decision is supported by a written declaration, and when they are in fully met the provisions of Return of Goods, the purchase / sale agreement is considered void. The consumer will be issued a correction to the purchase document.

The right to withdraw from the contract also applies to installment sale, for distance contracts concluded in accordance with the terms of the loan agreement.

Action Jan Gołąb does not apply a substitute goods policy.

The costs of direct sending (returning) of items to the Seller in connection with the withdrawal from the contract without giving a reason within 14 days from the date of delivery of the item shall be borne by the Customer.

If the customer has chosen a method of delivery other than the cheapest regular delivery method offered by the entrepreneur, the entrepreneur is not obliged to reimburse the consumer for the additional costs incurred by him.

The rights and obligations set out in point - Return of goods by the consumer - Regulations are entitled only to Customers-Consumers purchasing products under a distance contract within the meaning of art. 2 clause 1 of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827).

The right to withdraw from the contract concluded under Allegro is not entitled to the Buyer (consumer) in relation to contracts:
- for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance of the service by the entrepreneur will lose the right withdrawal from the contract;
- in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;
- in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;
- in which the subject of the service is an item subject to rapid deterioration or having a short shelf life;
- in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery;
- in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things;
- in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and whose delivery can take place only after 30 days and whose value depends on fluctuations in the market over which the entrepreneur has no control;
- in which the consumer explicitly demanded that the entrepreneur came to him for urgent repair or maintenance; if the entrepreneur provides additional services other than those demanded by the consumer, or provides items other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in respect of additional services or items;
- in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
- for delivering newspapers, periodicals or magazines, with the exception of subscription contracts;
- concluded by means of a public auction;
- for the provision of accommodation services other than for residential purposes, transport of goods, car rental, gastronomy, leisure services, entertainment, sporting or cultural events, if the contract indicates the day or period of service provision;
- for the supply of digital content that is not saved on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline to withdraw from the contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract.

Return of goods when purchasing goods by companies:

(Applies only to companies)

Returns should be reported within 7 calendar days of the invoice date.
Note: We do not accept returns of software, second-hand goods, and out-of-order goods.

Note: With unopened goods, the return charge is 10% of the value of the returned goods, but not less than PLN 50 for each piece. If the product packaging has been opened, it is damaged, the goods and packaging do not look brand new, a 30% charge of the product value will be charged, but not less than PLN 100 for each item.

Each of the above cases is subject to the merchant's approval.

The complaint procedure for goods purchased via the online store www.actii.pl

  • Delivery of goods under the complaint is unconditional; however, in order to identify it in the complaint system, it is advisable to send to the email address: actii@actii.pl information about the complaint of the goods. After receiving this information, we will send you an RMA number by return email. Please put the RMA number on the package in a visible place.

  • The product should contain the original packaging enabling safe transport to a specialized service (in particular, monitors, computer sets, laptops, tablets, telephones, etc.).

  1. Replacement packaging may be used, but must provide adequate protection during transport.

  2. Goods should be sent complete, especially with accessories that affect the functionality of the equipment or which may be one of the reasons for the defect of the goods or non-compliance with the contract.

  3. The goods should be accompanied by a detailed description of any defects or non-compliance, together with information on the situation in which the given defect or non-compliance occurs.

  4. You must specify complaint claims and the legal basis for exercising your rights. 

A photocopy of the sales document or the original warranty card (ifshould be attached to the advertised product issued). If they are missing, Przedsiębiorstwo Action Jan Gołąb considers the complaint, provided that the sale of the goods in Przedsiębiorstwo Action Jan Gołąb is confirmed.

We hereby inform you that the repair of electronic equipment is associated with a significant risk of loss of data contained in its memory. Therefore, it is recommended to make a backup copy of all data contained in memory.

Method of delivery of the goods under the complaint:

  1. Delivery of the goods at the buyer's expense.

  2. After completing the complaint procedure, the goods will be sent back at the expense of Przedsiębiorstwo Action Jan Gołąb, provided that the complaint is justified.

When the subject of sale is a used item, the seller is responsible for the non-compliance of the goods with the contract if it is found within 1 year from the date of delivery of the used item.

If the goods are not collected after the complaint procedure has been completed, Action Company calls the customer in writing to collect the goods within 14 days of receiving the request.

Service.

  • Shipments to the site should be sent to the following address: Przedsiębiorstwo Action Jan Gołąb, Skr.poczt. 697A, 66-414 Gorzów Wlkp.

  • Contact the service: actii@actii.pl

Technical conditions

  • In accordance with the obligation arising from the provisions of the Act of 18 July 2002. on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended), please be advised that in order to be able to use online shopping, the Enterprise Action Jan Gołąb client's computer equipment and software should meet the following requirements:

    • For desktop devices - desktops and laptops:

      • Operating System Windows XP with SP3 or newer or

      • OS X 10.9 or newer

      • Internet Explorer version 10 or newer with enabled JavaScript and Cookies or

      • Mozilla Firefox version 34 or newer with enabled JavaScript and Cookies or

      • Google Chrome version 39 or newer with JavaScript and Cookies enabled,

      • minimum screen resolution of 1280x720 pixels,

      • minimum color depth High color 16-bit (True color 24-bit or higher recommended).

    • For mobile devices such as smartphone, tablet:

      • Any device with Android 4.1.2 Jelly Bean, Windows Phone 8 and iOS 7 or newer that allows you to run one of the following web browsers:

      • Internet Explorer version 11 or newer with JavaScript and Cookies enabled or

      • Google Chrome version 39 or newer with JavaScript and Cookies enabled,

      • minimum screen resolution 480x800 pixels,

      • recommended color depth True color 24-bit.

  • The buyer is informed that the website http: //www.actii.pl uses cookies to provide services. The Customer may change the conditions for storage and handling of Cookies. Detailed information about the purpose of storing and accessing information using Cookies, as well as the possibility for the Buyer to specify the conditions for storage or accessing information contained in Cookies, by means of software settings installed on the telecommunications terminal device used by the Buyer or service configuration are included on thepage Privacy Policy

Prohibition of providing illegal content

  • In addition, in accordance with the Act of 18 July 2002. on the provision of electronic services - please be advised that placing by the Customer on the websites of the ProLine.pl store any unlawful information or information that violates morality, is prohibited.

Final provisions

  • . Action Jan Gołąb has the right to entrust the performance of the contract to a third party (as a subcontractor).

  • The seller excludes warranty liability for the sale of non-consumer goods.

  • The current content of the regulations is available on the website www.action.one.pl.

  • Regulations of the Online Store Przedsiębiorstwo Action Jan Gołąb does not limit the rights of customers under the Act of 23 April 1964 Civil Code (Journal of Laws of 1971, No. 27, item 252, as amended), the Act of March 2, 2000 on the protection certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000, No. 22, item 271, as amended) and the Act of 27 July 2002 on special conditions of consumer sales and amending the Code civil (Journal of Laws of 2002, No. 141, item 1176, as amended).

KGO

In connection with the Act being in force, the Action Company has taken a number of actions to ensure functioning in accordance with applicable regulations. We are registered in the Chief Inspectorate for Environmental Protection (http://rzseie.gios.gov.pl). Our registration number is E0015034WZBW.

In the field of waste collection - waste electrical and electronic equipment, batteries and accumulators, and packaging, we cooperate with the CCR RELECTRA recovery organization.

According to the Act, every user of electrical and electronic equipment intended for households is obliged to return used equipment to collection points for such equipment. It is forbidden to dispose of used equipment together with other waste, as used electrical and electronic equipment is hazardous waste for the environment and, consequently, for health.

Pursuant to the Act of 11 September 2015 on waste electrical and electronic equipment, we would like to inform you that:

Article 35.

1. It is forbidden to collect incomplete waste equipment and parts from waste equipment to an entity other than:

1) a distributor operating a retail trade unit about sales area within the meaning of art. 2 point 19 of the Act of 27 March 2003 on spatial planning and development (Journal of Laws of 2015, item 199, as amended9)), which is at least 400 m2 dedicated to the sale of equipment intended for farmsmowych;

2) operating a processing plant;

3) collecting municipal waste from property owners or operating a selective collection point for municipal waste, referred to in the Act of 13 September 1996 on maintaining cleanliness and order in municipalities (Journal of Laws of 2013, item 1399, of late died 10)).

2. Incomplete waste equipment is considered waste equipment that does not contain material, due to the purpose of the equipment for which it was designed, components, sub-assemblies and consumables that are part of the equipment from which the waste equipment was made, on the day this product was placed on the market equipment.

Art. 37.

1. A distributor shall be obliged to take back free waste equipment from households at the point of sale, provided that the waste equipment is of the same type and fulfills the same functions as the equipment sold.

2. The distributor, by providing the buyer with equipment intended for households, is obliged tofree take backused equipment from households at the place of delivery of that equipment, provided that the used equipment is of the same type and performed the same functions as the delivered equipment.

3. A distributor operating a retail unit with a sales area within the meaning of Art. 2 point 19 of the Act of 27 March 2003 on spatial planning and development of at least 400 m2 dedicated to the sale of equipment intended for households, is obliged to take back free of charge in this unit or in its direct vicinity used equipment from households, whose none of the external dimensions exceeds 25 cm, without buying new household equipment.